I’ve been in the customer service industry for over 20 years, and I can say that the process we went through with your team was one of the best experiences I can remember. It certainly seems these days that when you make a “transactional” purchase over the internet, there’s not a lot of interaction, other than boxes landing on your doorstep. We had an extremely efficient and positive end to end experience, which I’m still trying to come to grips with, as it was such great value. All of our furniture assembled and placed in position.
We will definitely use you guys again, and have already recommended you to others.
K. A. – Managing Director – Technical Services Group Pty Ltd
Everything was fantastic. I was very impressed with the ease of ordering and even more impressed with the service of the two guys who delivered and assembled. The furniture looks fantastic and will be sure to use you again the next time we need furniture. I would highly recommend your company in the future.
M. E. L.G Equipment Pty Ltd
Many thanks for your email and it is with great pleasure that I provide you with feedback from our experience with Fast Office Furniture.
Firstly congratulations on offering such a great service, I have been very impressed from the moment that I found your website through to the delivery and installation of our office furniture. I am the owner of two serviced apartment businesses and hold customer service as our highest priority and it is something that we are always focused on, I guess you could say it is the culture within our businesses to exceed expectations every time.
I had contacted an alternate Office Furniture Supplier online that prominently promotes free delivery yet when I went to process the order I was going to be charged an exceptionally high freight charge, when I called the company they were uninterested and basically said that is what it is, I advised that I would be ordering from another supplier, they didn’t care. Such a shame that company did not ask for my feedback. Thus, unimpressed and frustrated I found your website and it was the absolute opposite of what I had just experienced, there were no false promises instead a very friendly person on the other end of the phone when prompted to phone for a freight quote. I emailed the order as requested and was very impressed by the quick turn around with the quote and to be offered the two options of delivery and also delivery and installation was very professional in my opinion, you are certainly exceeding expectations whilst making it easy for customers. I was advised that delivery would be Wednesday and that the driver would make contact prior to delivery, which both occurred.
Thank you for offering such a great service, I believe in tough economic times it is great customer service that will set a business out to succeed. I have already recommended your business to other colleagues and will certainly continue to do so, well done and thank you for making our office furniture purchase such a pleasure. I would be more than happy for you to publish or use my feedback in a Testimonial or within your marketing if it is of any use to you.
B. S. – Quest Serviced Apartments
I would like to thank you so very, very much for the donated office furniture.
The generosity of companies and individuals like yourself, just continue to blow me away. As we mentioned to you, as a charity we try to keep all our dollars funnelled into service delivery for our clients, and spending money on things like office furniture is very difficult when we know that that money could be used to provide counselling and support to a child. The new furniture that you donated is just fabulous and so perfect. It feels so nice not to only have a functional workplace, but to be organised and have space to store everything. Thank you again Vanessa, and thank you to the kind men who put all the furniture together for me.
C.R. Bravehearts Inc.
Thank you so much for helping me out on such short notice.
The chairs arrived and were assembled quickly and easily, it couldn’t have gone any smoother if you tried.
B.W. Eagle Boys National Office
Thank you very much!
The supply of my office furniture was quick, easy and a reliable service. I look forward to using Fast Office Furniture again.
J.B. Project Manager, Broad Construction Services
This has been the best service we have experienced.
We needed quality office chairs ASAP and Vanessa helped us find the style we were looking for, and within our budget. We had them in our office within a couple of days. We would recommend them to anyone.
N.H. Brisbane Housing Company