Your business reception area is one of the most important spaces in every organisation. It serves as the face of your company, where you exhibit what your business is all about to your customers. It is the real point of contact between your company and your customer. If your employees are friendly and your office space is great, your reception office will definitely reveal that. It is, however, important for you to create a great impression by designing your business reception area in a way that entices your customers. Your reception desk and reception chairs etc. make for a huge first impression. Learn the 5 quick tips to improve your business reception area in 2020.
It is very important for you to create an engaging layout for your reception space in a way that supports the proper flow of traffic. Position your reception counter directly where your customers will see it easily. Create a free pathway so that your customers know straight away exactly where to go, and where not to go without having to ask.
Define the flow of movement by strategically placing furniture like reception chairs, and reception desks, and adding some navigational signs to communicate easily with them.
Arrange the reception chairs somewhere that will be convenient for your customers, without directly interfering in the activities of the receptionist. You can also place a centre meeting table, or coffee table to make them feel comfortable, while they read through some magazines or watch TV.
- Design a functional layout that supports the free flow of traffic
- Position your reception counters where your customers can easily see it.
- Arrange the reception chairs to make them feel comfortable.
2. The Reception Desks, and Reception Counters
You really should try to create an excellent experience for your customers and visitors. You need to make your receptionist feel comfortable too. Your receptionist will be sitting down at the receptionist desk for up to 8 hours per day, to ensure they do not miss a call or make a visitor feel uncomfortable. An uncomfortable seating position can discomfort her back and neck and also reduce her efficiency at work. It is, however, important you consider buying her an ergonomic reception chair to make her comfortable. Don’t forget your receptionist needs to be happy to ensure she gives your visitors the reception they deserve.
Add a modern reception desk that is not too tall to make it difficult for visitors to communicate with your receptionist, your visitors need to easily see and relate with the receptionist. Include all the necessary things the receptionist will need without standing up all the time. This includes the computer, office telephone, record book, and other essential equipment.
- Give your receptionist very modern and comfortable furniture
- Ensure the reception counter is not too tall for easy communication
- Provide all the necessary equipment on the desk
3. Wall Colour and Decor
Your reception area colour can go a long way to create a gorgeous look for your reception space. However, it is important you consider how you want your customers to feel when deciding a shade of colour for the space. Consider a colour that ties in with your branding – logo, website, or any other corporate colours. Meanwhile, don’t feel compelled to use it as you can soften it somewhat, especially if your company colours are bold. You can consider calming colours like blues and greens, to create a relaxing environment or something more cheerful, like orange and peach, to give a lively atmosphere.
The reception area décor is also an essential thing you shouldn’t overlook. Ensure your reception décor is cohesive and goes hand in hand with what your company is about. Naturally, your logo should reflect your company’s colour and branding; you can play with your company colour to design your reception area. Place your company logo and probably another reference sign at the reception wall to inform your customers that they are in the right place.
Include some appraisal of nature by going with some greenery. Put some natural items at the corners of your reception area to brighten it up for your visitors. You can also include a touch of art by placing some artworks on the walls.
- Choose a lovely colour that cheers your customers up
- Welcome your customers with your company branding
- Give your reception area some greenery to brighten up the space
4. Entertainment and Other Amenities
You cannot afford to leave your business reception area blank. Go that extra mile to create a lovely experience for your customers, especially if they have to wait for a long time. A water tank station wouldn’t take much space, and a small table for coffee will go a long way to make your customers feel at home.
Include a mini shelf for journals, magazines, and, most importantly, pamphlets about your services.
Hang a television on the wall and put it at a low volume. You can also play some soft music in the background to keep them entertained.
- Make your visitors feel comfortable in your reception area
- Let them go through your business pamphlets so they know more about your business
- Keep them busy by keeping them entertained
Lighting is another essential factor you shouldn’t get wrong in your business reception area. Ensure you create some room for natural light, and avoid echoes and shadows. Choose soft white bulbs for the ceiling and support it with some warmly coloured lightbulbs to create a welcome and comforting ambiance.
- Create space for natural light to reflect
- Brighten the room with soft white bulbs
- A few coloured lightbulbs might also add some magic.
Wrapping It Up
Following these 5 quick tips to improve your business reception area, and will definitely create an excellent impression for your customers, once they step into your reception space. However, I will strongly recommend you go for the quality product when buying this equipment. We have a huge range of reception furniture available to purchase online, including reception desks, reception chairs and seating. They are all best quality products to give you the best reception area in 2020.