Trial Chair Policy

Trial Chair Policy
"Everything is great as usual. Thanks very much!" - December 2018
"Everything went great thanks and happy to have everything prior to the Christmas shutdown" - December 2018
"Service was fast and efficient and the delivery team were polite and experienced" - November 2018
"Of course the items ordered were great! Thanks for your help in organising. Will keep you in mind for future ordering" - November 2018
"We got the cupboards and they are well put together. No issues. We are happy with the service, thank you" - November 2018
"The perfect product exactly as advertised. Delivered early and with very smooth communication. I couldn’t be happier" - November 2018
"Delivery went well and the desks where set up over the weekend. Pleasantly surprised on the good quality" - November 2018
"The cabinets arrived & are exactly what we need. Delighted with your level of service & will definitely use your products again & also recommend your services" - November 2018
"Delivery and installation was very quick and professional. Extremely happy with the service and products" - November 2018
"Delivery and on-site assembly by the FOF team was very professional, reliable and efficient. We are very happy!" - November 2018
"We are very happy with the new furniture, and the gentlemen that delivered and installed it where fantastic and very helpful" - November 2018
"We appreciate the service we have received & would not hesitate to purchase again" - November 2018
"The tables look fabulous and the service made everything easy. Thanks for all the help!" - November 2018
"Everything has gone really well with both the first delivery & this latest one. All of the furniture went together beautifully & we are very happy with the end result" - November 2018
"Your service was excellent as always" - November 2018
"The delivery men were a pleasure, friendly, polite & got on with the job. A very positive customer experience. We've used your company before & we're happy customers again" - November 2018
"Thank you for your excellent customer service. I made a mistake on the order it was corrected within an extremely quick time frame. The turnaround time to delivery was great as well" - November 2018
"Thanks for a positive online shopping experience.. Already recommended your business to others" - November 2018
"More than happy with the desks, and the delivery was super quick. Love the design and strength of them" - November 2018
"Yes, very happy with the quality of the order. Drivers were very courteous, efficient in delivery and assembly, even talking away the packaging" - November 2018
"Overall very happy with the service and will definitely use you again. Will place another order in the next week or so" - November 2018
"We received the furniture on Monday morning and everything went well. Everyone is very pleased with the furniture, and with the short time we had to wait for delivery" - November 2018
"Nice and easy to order through your website & the furniture was delivered on time. We've worked with Fast Office several times now and really appreciate your awesome service" - November 2018
"All went smoothly. Very impressed with the service and prompt delivery" - November 2018
"Just wanted to say that the filing cabinets are amazing!! We are extremely happy" - November 2018
"Prompt and efficient as usual" - November 2018

Trial Chair Policy

Introduction
The purpose of this policy is to detail the arrangements for supplying trial chairs to our clients in metro areas around Australia

Details
We are able to offer a  FREE  Trial Chair service to our clients who wish to purchase 5 or more of the same chair. To qualify for this service, clients must be located in the following metro delivery areas:

  • Sydney NSW
  • Melbourne VIC
  • Brisbane QLD
  • Peth WA

Clients are able to check whether they fall into one of these metro delivery areas by entering their delivery postcode into the ‘Delivery Cost Calculator’ box on the top right hand side of every page on our website – www.fastofficefurniture.com.au.

The subsequent message will either confirm that clients ARE in one of our standard delivery areas (and are therefore able to request a trial chair) or alternatively, a message will appear requesting that the client calls our office for a delivery quote (in this instance we are unable to offer a trial chair).

Terms & Conditions
A minimum of 5 chairs must be required for purchase by the client

A maximum of 3 trial chairs will be supplied
Each trial chair must be different i.e. we cannot supply more than one of the same chair to be trialed
A maximum of ONE delivery of trial chairs can be carried out, so clients need to choose their trial chairs carefully
Chairs are also available for viewing/testing at showrooms in Brisbane, Sydney, Melbourne & Perth
Not all chairs are available for this service. Please check details with our sales staff

Trial chairs may be kept for 48 hours, after which they will be collected and returned to the warehouse. Longer trials can be organised if required
Trial chairs which become damaged during the trial period will unfortunately have to be left at the location and will be billed at cost price to the client, so please treat our trial chairs with great care
There is no obligation to purchase after trialling chairs
PLEASE NOTE – if fewer than 5 chairs are purchased after trialling the chairs, a surcharge of $60.00 including GST will be payable by the client to cover costs

To order a Trial Chair
First check your postal code to ensure you are in one of our standard metro delivery areas (see above)

Choose between 1 and 3 trial chairs from our website – www.fastofficefurniture.com.au.
Call one of our friendly staff to order your FREE trial chair/s on 1300 327 963 or email us at sales@fastofficefurniture.com.au

Policy developed:             December 2015
Reviewed:                          December 2016
Reviewed:                          November 2017
Reviewed:                          October 2018
Next Review:                     October 2019

Delivery Info