Trial Chair Policy

Trial Chair Policy
"Thanks so much for everything. The desks are great and the guys that delivered them were awesome. Looking forward to dealing with you guys again soon" - April 2019
"The order ran really smoothly and we’ve set all the tables up already. Thank you so much for helping us with our office needs" - April 2019
"Received goods intact and in perfect condition. The delivery guys were exceptional, and all went well, smoothly. Thank you again for your prompt service" - April 2019
"Thank you so much. We received the delivery yesterday, all went smoothly and chairs are great" - April 2019
"Most happy with the products and the speedy delivery. Also, most grateful with the advice and assistance from your staff who were terrific" - April 2019
"Many thanks for your help and I can only praise the delivery and installation guys who were just a dream. Big congrats to you and your team" - April 2019
"The delivery and desks was all good. We are very impressed with the great service. Thanks very much" - April 2019
"All is great. Thank you and your team for making the process so smooth" - March 2019
"The desks are spot on, exactly as we ordered, easy assembly, all parts there, prompt delivery and great communication. Thank you" - March 2019
"All went smoothly yet again!" - March 2019
"Everything went smoothly, delivery was fast and installation was simple. Product is also great" - March 2019
"Your team was amazing. Everyone was friendly, professional & they got stuck in without any dilly-dallying around. I would definitely recommend your services again" - March 2019
"Everything was fine and the delivery guys were friendly and even cleaned up after themselves!" - March 2019
"I am more than happy with your service, and the chairs are fantastic!" - March 2019
"We would highly recommend your company to others who are looking to purchase office furniture. Your service from start to finish was excellent. Well done to your team" - March 2019
"Thank you for your outstanding service – from the time we ordered the furniture online to the day of delivery your service was very professional" - March 2019
"Everything went well with the installation of our new desks, and they are perfect for our needs. Thanks again for your assistance" - March 2019
"The furniture was delivered promptly yesterday. Your staff were great and efficient to deal with from ordering, all the way through to delivery by the driver" - March 2019
"The office tables arrived in good order and condition. Once again, thank you for the quick turnaround" - March 2019
"I want to congratulate you all on the professionalism exhibited throughout my experience. Quality furniture and affordability!" - March 2019
"I found your online catalogue helpful, the ordering process smooth and the delivery handled with care and courtesy" - March 2019
"It's been great dealing with you guys - after having had an extraordinarily frustrating experience with another company & the subsequent return of two damaged deliveries!" - March 2019
"Everything was all good thank you. Another great service!" - February 2019
"As always everything was perfect. Fast delivery and the delivery driver always calls before he arrives - he is also really nice. You all have been great to deal with yet again" - February 2019
"Thank you so much again! The chairs are perfect! Honestly, your team is amazing and without the help of people like yourself and your team we wouldn’t be able to do the work we do" - February 2019
"Great service as always! Quick turnaround time is so refreshing, thank you for all your help as always…" - February 2019

Trial Chair Policy

Introduction
The purpose of this policy is to detail the arrangements for supplying trial chairs to our clients in metro areas around Australia

Details
We are able to offer a  FREE  Trial Chair service to our clients who wish to purchase 5 or more of the same chair. To qualify for this service, clients must be located in the following metro delivery areas:

  • Sydney NSW
  • Melbourne VIC
  • Brisbane QLD
  • Peth WA

Clients are able to check whether they fall into one of these metro delivery areas by entering their delivery postcode into the ‘Delivery Cost Calculator’ box on the top right hand side of every page on our website – www.fastofficefurniture.com.au.

The subsequent message will either confirm that clients ARE in one of our standard delivery areas (and are therefore able to request a trial chair) or alternatively, a message will appear requesting that the client calls our office for a delivery quote (in this instance we are unable to offer a trial chair).

Terms & Conditions
A minimum of 5 chairs must be required for purchase by the client

A maximum of 3 trial chairs will be supplied
Each trial chair must be different i.e. we cannot supply more than one of the same chair to be trialed
A maximum of ONE delivery of trial chairs can be carried out, so clients need to choose their trial chairs carefully
Chairs are also available for viewing/testing at showrooms in Brisbane, Sydney, Melbourne & Perth
Not all chairs are available for this service. Please check details with our sales staff

Trial chairs may be kept for 48 hours, after which they will be collected and returned to the warehouse. Longer trials can be organised if required
Trial chairs which become damaged during the trial period will unfortunately have to be left at the location and will be billed at cost price to the client, so please treat our trial chairs with great care
There is no obligation to purchase after trialling chairs
PLEASE NOTE – if fewer than 5 chairs are purchased after trialling the chairs, a surcharge of $60.00 including GST will be payable by the client to cover costs

To order a Trial Chair
First check your postal code to ensure you are in one of our standard metro delivery areas (see above)

Choose between 1 and 3 trial chairs from our website – www.fastofficefurniture.com.au.
Call one of our friendly staff to order your FREE trial chair/s on 1300 327 963 or email us at [email protected]

Policy developed:             December 2015
Reviewed:                          December 2016
Reviewed:                          November 2017
Reviewed:                          October 2018
Next Review:                     October 2019

Delivery Info