Trial Chair Policy

Trial Chair Policy
"Friendly phone service & prompt delivery, I will certainly be using you guys again" - August 2019
"My cupboards were delivered yesterday & assembled efficiently. Your staff were pleasant & helpful. I am pleased with the quality & appearance. It's been a pleasure to deal with you" - August 2019
"We received all of our furniture thank you. Great service that keeps me coming back" - August 2019
"Everything was great! Thank you for arranging such quick response and delivery. It was very much appreciated" - August 2019
"We are pleased with the credenza & hutch, and also the additional service of having the product put together was fantastic" - August 2019
"The desks arrived and are perfect. Thank you so much for yours and your company’s excellent customer service" - August 2019
"Just want to let you know your service has been excellent. Delivery was very quick and we are very happy with the products" - July 2019
"It was a great experience and the cupboards are perfect" - July 2019
"The service and install has been fantastic" - July 2019
"The furniture arrived on time and looks great! The guys were great at assembling – very friendly and professional and helped add to a great experience all round" - July 2019
"We were very happy with your service and are pleased with the chairs we ordered. A huge thank you, you were great to deal with and kept me up to date with the delivery schedule etc" - July 2019
"Easy to order. You guys were wonderful as you knew we had a short time frame. Delivery advice was great – arrived when it was supposed to" - July 2019
"Your staff are courteous and very professional. This has been my experience each time I order from you. Products are great too. I will definitely use Fast Office Furniture again in the future" - July 2019
"All went very well. Thank you very much for all you help and fantastic service!" - July 2019
"Very happy with the products and the delivery guys were fantastic. They did a fantastic job of manoeuvring the cabinets through the small doorway and up the stairs" - July 2019
"All good with the delivery and very happy with our chairs. Will certainly recommend you to others" - July 2019
"Thumbs up from me ! Perfect product that we thought we were going to have to import from USA! - fits perfectly AND delivery was early!" - July 2019
"I am very pleased with the item and the delivery. Thank you very much" - July 2019
"Everything ran perfectly and the chairs were very easy to assemble! Thank you for arranging this so quickly, it was very much appreciated" - July 2019
"We love our new desks and very happy to see the men who assembled them take their time to do it all perfectly. Thank you" - July 2019
"The guys arrived on time and were quick, quiet and efficient. It was a pleasure dealing with you. I would have no hesitation in recommending you to anyone. Thank you for the great service" - July 2019
"Super fantastic service once again. Thanks guys" - July 2019
"The team are always helpful and accommodating and our goods always arrived in perfect condition. Thanks for all your help!!" - July 2019
"Thank you, fantastic service from start to finish!" - July 2019
"Thank you so much! It was all done with really a minimum of fuss. It was great, thank you" - July 2019
"Thank you so much. The level of support and service I have received from you is really second to none!" - June 2019

Trial Chair Policy

Introduction
The purpose of this policy is to detail the arrangements for supplying trial chairs to our clients in metro areas around Australia

Details
We are able to offer a  FREE  Trial Chair service to our clients who wish to purchase 5 or more of the same chair. To qualify for this service, clients must be located in the following metro delivery areas:

  • Sydney NSW
  • Melbourne VIC
  • Brisbane QLD
  • Peth WA

Clients are able to check whether they fall into one of these metro delivery areas by entering their delivery postcode into the ‘Delivery Cost Calculator’ box on the top right hand side of every page on our website – www.fastofficefurniture.com.au.

The subsequent message will either confirm that clients ARE in one of our standard delivery areas (and are therefore able to request a trial chair) or alternatively, a message will appear requesting that the client calls our office for a delivery quote (in this instance we are unable to offer a trial chair).

Terms & Conditions
A minimum of 5 chairs must be required for purchase by the client

A maximum of 3 trial chairs will be supplied
Each trial chair must be different i.e. we cannot supply more than one of the same chair to be trialed
A maximum of ONE delivery of trial chairs can be carried out, so clients need to choose their trial chairs carefully
Chairs are also available for viewing/testing at showrooms in Brisbane, Sydney, Melbourne & Perth
Not all chairs are available for this service. Please check details with our sales staff

Trial chairs may be kept for 48 hours, after which they will be collected and returned to the warehouse. Longer trials can be organised if required
Trial chairs which become damaged during the trial period will unfortunately have to be left at the location and will be billed at cost price to the client, so please treat our trial chairs with great care
There is no obligation to purchase after trialling chairs
PLEASE NOTE – if fewer than 5 chairs are purchased after trialling the chairs, a surcharge of $60.00 including GST will be payable by the client to cover costs

To order a Trial Chair
First check your postal code to ensure you are in one of our standard metro delivery areas (see above)

Choose between 1 and 3 trial chairs from our website – www.fastofficefurniture.com.au.
Call one of our friendly staff to order your FREE trial chair/s on 1300 327 963 or email us at [email protected]

Policy developed:             December 2015
Reviewed:                          December 2016
Reviewed:                          November 2017
Reviewed:                          October 2018
Next Review:                     October 2019

Delivery Info

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