Trial Chair Policy

Trial Chair Policy
"Absolutely no dramas with delivery and the team love their new chairs!" - November 2017
"Thank you so much. You have given us excellent customer service and your delivery driver has provided a wonderful hands on service to say the least" - November 2017
"We are very impressed with the quick delivery and the quality if the chairs! Not only do they look good, they are good quality, very comfortable to sit on and a great price too!" - November 2017
"Everything was perfect and the guys who delivered were courteous and so helpful. As the department expands we will be ordering more" - November 2017
"It was a great experience and everyone is happy with their new chairs.. thanks for organizing this quickly and easily" - November 2017
"Everything ran smoothly as always!" - November 2017
"Everything has run very smoothly. You have been incredibly helpful particularly early on in the piece when I only had a vague idea of how we wanted to setup the office" - November 2017
"Thanks again for everything. We are very happy and will continue to use you guys for anything going forward" - November 2017
"It has all come together nicely and the team loves the look and feel of the room and is itching to move in" - November 2017
"This is the second time we have used your company and both times have been very easy and efficient thank you" - November 2017
"Thank you for your great service. The storage cupboards have been delivered. Your company was highly recommended for office furniture purchases" - November 2017
"Installation was great & the 2 young men that came did a great job. We're very happy with the quality of the office furniture. I'm sure we'll be in contact for some other furniture soon" - November 2017
"All went well and tables look good. Thanks for your support and happy to use you guys in future as additional needs arise" - November 2017
"We are very satisfied with your services and the quick turnaround for delivery upon receiving our order. Thank you again for your reliable service" - November 2017
"Everyone I have dealt with at Fast Office Furniture have been great. I would like to say a big thank you!" - November 2017
"Delivered and installed in less than no time. The gentlemen who fitted them were very efficient so please pass on my thanks" - November 2017
"I am still telling people about your amazing service – I placed my order at your head office in QLD, and it was delivered to Fremantle WA in a touch less than 6 hours!" - November 2017
"It was not only the delivery that was great, but the courtesy and professionalism of all your staff with whom I dealt which also impressed" - November 2017
"An extremely pleasant and satisfying experience" - November 2017
"I appreciate the service your company provided. The process ran smoothly and we have added your company to our supplier list" - November 2017
"Best furniture company we have dealt with to date. So thank you. We definitely will be using your services again" - November 2017
"Fast Office Furniture’s customer service has been exceptional. Fantastic to deal with, always accommodating and willing to help out" - November 2017
"I am very happy. A very smooth process from start to finish!" - November 2017
"10 out of 10, perfect thank you" - November 2017
"From my first phone call the good service continued when your men arrived and assembled the furniture. They were polite and professional" - November 2017
"Nice to see a company giving such good service. Wish there was more of it elsewhere" - November 2017

Trial Chair Policy

Introduction
The purpose of this policy is to detail the arrangements for supplying trial chairs to our clients in metro areas around Australia

Details
We are able to offer a  FREE  Trial Chair service to our clients who wish to purchase 5 or more of the same chair. To qualify for this service, clients must be located in the following metro delivery areas:

  • Sydney NSW
  • Melbourne VIC
  • Brisbane QLD
  • Peth WA

Clients are able to check whether they fall into one of these metro delivery areas by entering their delivery postcode into the ‘Delivery Cost Calculator’ box on the top right hand side of every page on our website – www.fastofficefurniture.com.au.

The subsequent message will either confirm that clients ARE in one of our standard delivery areas (and are therefore able to request a trial chair) or alternatively, a message will appear requesting that the client calls our office for a delivery quote (in this instance we are unable to offer a trial chair).

Terms & Conditions
A minimum of 5 chairs must be required for purchase by the client

A maximum of 3 trial chairs will be supplied
A maximum of ONE delivery of trial chairs can be carried out, so clients need to choose their trial chairs carefully
Chairs are also available for viewing/testing at showrooms in Brisbane, Sydney, Melbourne & Perth
Not all chairs are available for this service. Please check details with our sales staff

Trial chairs may be kept for 48 hours, after which they will be collected and returned to the warehouse
Trial chairs which become damaged during the trial period will unfortunately have to be left at the location and will be billed at cost price to the client, so please treat our trial chairs with great care
There is no obligation to purchase after trialling chairs
PLEASE NOTE – if fewer than 5 chairs are purchased after trialling the chairs, a surcharge of $60.00 including GST will be payable by the client to cover costs

To order a Trial Chair
First check your postal code to ensure you are in one of our standard metro delivery areas (see above)

Choose between 1 and 3 trial chairs from our website – www.fastofficefurniture.com.au.
Call one of our friendly staff to order your FREE trial chair/s on 1300 327 963 or email us at sales@fastofficefurniture.com.au

Policy developed:             December 2015
Reviewed:                        December 2016