Trial Chair Policy

Trial Chair Policy
"Everything is great thanks. The guys were professional and the workstations look fabulous. Thanks for making this a smooth and easy process" - September 2017
"My delivery arrived as organised by a friendly, helpful gent. I will and have already sung your praises and will certainly be recommending your company to others" - September 2017
"I'm impressed with the promptness of your service, a totally different service experience than I am receiving from another company I'm dealing with at present!" - September 2017
"As always, delivery went well. Another happy customer ūüôā " - September 2017
"I can’t fault your service, you have all been wonderful to deal with" - September 2017
"I just wanted to say thanks again. The drafting chairs are perfect" - September 2017
"Many thanks for the quick and easy purchase of office chairs which arrived speedily. They look good. I would highly recommend your organisation’s online services" - September 2017
"I am very happy with the quality, delivery and installation of our storage cupboards. It was all very easy. They are solid and I like the colour. I will definitely order from you again" - September 2017
"Purchasing with you guys was very easy. The boys that delivered were extremely helpful & polite, nothing was too much trouble. Would definitely use you again and spread the word" - September 2017
"We have used you guys before and everything like always went well. We love you guys and recommend you all the time" - September 2017
"The whole process went well thank you, from ordering to prompt delivery!" - September 2017
"Your company was a pleasure to work with, everyone was friendly and helpful at all stages" - September 2017
"The entire process from beginning (ordering online) to the end (delivery) was great. The courtesy email to advise date of delivery etc is a great idea & worked well for me too" - September 2017
"The whole transaction ran smoothly and the guys were lovely" - September 2017
"It was a good experience. The delivery person was helpful and the desks were easy to put together" - September 2017
"I’m very happy and will recommend you to anyone looking for office furniture. The delivery guys were fantastic!" - September 2017
"Thank you for the excellent service. We are very happy with the products. Look forward to doing more business with you" - September 2017
"All 100%!  Thanks for the great service and great products!" - September 2017
"Thank you so much for the fabulous customer service. Thank you to your staff for their help in getting these to me so quickly" - September 2017
"Brilliant (fast) service from start to finish. Easy to order over the phone and your delivery guys were brilliant. Thank you for all your help" - September 2017
"I appreciated your quick response in answering my query initially and the communication that I received during the ordering and delivery process. You were all very professional" - September 2017
"I will definitely be recommending your company to everyone I know. I am very excited about receiving my furniture" - September 2017
"Thank you so very much for all your help and being so professional and efficient. I am so very impressed with your customer service" - September 2017
"The furniture looks fantastic. I have received many compliments on it" - September 2017
"Our experience with the delivery team was great. They called ahead of time, arrived in time and were quick and efficient at assembling the furniture" - September 2017
"Thank you for your speedy return of email communications, and the very short turnaround time from order to supply. Very impressed by your company!" - September 2017

Trial Chair Policy

Introduction
The purpose of this policy is to detail the arrangements for supplying trial chairs to our clients in metro areas around Australia

Details
We are able to offer a  FREE  Trial Chair service to our clients who wish to purchase 5 or more of the same chair. To qualify for this service, clients must be located in the following metro delivery areas:

  • Sydney NSW
  • Melbourne VIC
  • Brisbane QLD
  • Peth WA

Clients are able to check whether they fall into one of these metro delivery areas by entering their delivery postcode into the ‘Delivery¬†Cost Calculator’ box on the top right hand side of every page on our website – www.fastofficefurniture.com.au.

The subsequent message will either confirm that clients ARE in one of our standard delivery areas (and are therefore able to request a trial chair) or alternatively, a message will appear requesting that the client calls our office for a delivery quote (in this instance we are unable to offer a trial chair).

Terms & Conditions
A minimum of 5 chairs must be required for purchase by the client

A maximum of 3 trial chairs will be supplied
A maximum of ONE delivery of trial chairs can be carried out, so clients need to choose their trial chairs carefully
Chairs are also available for viewing/testing at showrooms in Brisbane, Sydney, Melbourne & Perth
Not all chairs are available for this service. Please check details with our sales staff

Trial chairs may be kept for 48 hours, after which they will be collected and returned to the warehouse
Trial chairs which become damaged during the trial period will unfortunately have to be left at the location and will be billed at cost price to the client, so please treat our trial chairs with great care
There is no obligation to purchase after trialling chairs
PLEASE NOTE – if fewer than 5 chairs are purchased after trialling the chairs, a surcharge of $60.00 including GST will be payable by the client to cover costs

To order a Trial Chair
First check your postal code to ensure you are in one of our standard metro delivery areas (see above)

Choose between 1 and 3 trial chairs from our website – www.fastofficefurniture.com.au.
Call one of our friendly staff to order your FREE trial chair/s on 1300 327 963 or email us at sales@fastofficefurniture.com.au

Policy developed:             December 2015
Reviewed:                        December 2016