Trial Chair Policy

Trial Chair Policy
"The delivery went very well & I am very happy with my purchase. Credit goes out to the entire team for their very open & friendly communication throughout the entire process. Well done!" - July 2018
"Very happy! I’ll be in touch as soon as we are ready to order stage 2" - July 2018
"To be honest that’s the quickest & easiest delivery of anything large or small, local or interstate that I have ever had. Less than 24 hours between order & delivery. We were pretty amazed!" - July 2018
"You guys have been awesome and everything went so seamlessly. Thank you again!" - July 2018
"Couldn’t be happier. Ordering was easy, we were consistently kept up to date with the progress of the order and it was all delivered on the day that it was promised" - July 2018
"Our desks arrived when expected. The 2 guys who delivered & assembled were patient & polite. I would definitely do business with you again when we require office furniture" - July 2018
"The delivery and assembly went really well. The assembly team in particular were very good, and it was a very pleasant experience" - July 2018
"I was very happy with the service. The two delivery gentlemen were professional and courteous. Should we need more furniture I would not hesitate to contact you again" - July 2018
"Your team are awesome! The speed of delivery & your professionalism is second to none. We ordered from another company a few months ago & never again! It took 6 weeks to get it!" - July 2018
"Once again we are very happy with everything, 100% happy" - July 2018
"All good thanks, process was easy - and more importantly very fast" - July 2018
"I love my tables! And you couldn’t find two nicer, helpful young men who delivered and put them together!" - July 2018
"Very quick delivery and the delivery guys did a great job. Looks fabulous ! Thanks for all your help" - July 2018
"Everything went very smoothly! The whole process of getting a quote, confirming the order & delivery was very straight forward. The recipients of the tables & chairs are very happy with them" - July 2018
"All good. It went so smoothly that all I heard was our staff thanking me!" - July 2018
"Everything was great. The guys were friendly, quick and tidy, what more could we ask for!" - July 2018
"Service as always was excellent. Thanks again for the prompt delivery and responses" - July 2018
"The delivery was as per your promise and all went smoothly and as planned. Extremely happy with the service provided by the whole team at Fast Office Furniture" - July 2018
"I thought I would let you know that the deliver driver was very nice, helpful and polite. We would definitely purchase from FAST again" - July 2018
"Thank you very much. We are very happy with the delivery of our furniture. The credenzas are beautiful" - July 2018
"The delivery was as promised and the unit fits perfectly for our needs" - July 2018
"Everything went well, you were a great help and had our order to us in the required time frame. You have a great team and very helpful – will use you guys again when needed" - July 2018
"All good at this end. Delivery was professional. Putting the table together was easy. Seeing it in place confirmed it was a good product with the right characteristics. Couldn’t be happier" - July 2018
"Thank you so much - the chairs are perfect. The quick service has been so appreciated. I imagine we will be ordering more soon. Thank you again, absolutely fantastic!" - July 2018
"Everything went really well thanks. Your team are great and have had many successful delivery and installs for us" - July 2018
"You are the ones that we have had a great experience with and are always our first choice for office furniture. Reliable, easy and we are kept informed" - July 2018

Trial Chair Policy

Introduction
The purpose of this policy is to detail the arrangements for supplying trial chairs to our clients in metro areas around Australia

Details
We are able to offer a  FREE  Trial Chair service to our clients who wish to purchase 5 or more of the same chair. To qualify for this service, clients must be located in the following metro delivery areas:

  • Sydney NSW
  • Melbourne VIC
  • Brisbane QLD
  • Peth WA

Clients are able to check whether they fall into one of these metro delivery areas by entering their delivery postcode into the ‘Delivery Cost Calculator’ box on the top right hand side of every page on our website – www.fastofficefurniture.com.au.

The subsequent message will either confirm that clients ARE in one of our standard delivery areas (and are therefore able to request a trial chair) or alternatively, a message will appear requesting that the client calls our office for a delivery quote (in this instance we are unable to offer a trial chair).

Terms & Conditions
A minimum of 5 chairs must be required for purchase by the client

A maximum of 3 trial chairs will be supplied
A maximum of ONE delivery of trial chairs can be carried out, so clients need to choose their trial chairs carefully
Chairs are also available for viewing/testing at showrooms in Brisbane, Sydney, Melbourne & Perth
Not all chairs are available for this service. Please check details with our sales staff

Trial chairs may be kept for 48 hours, after which they will be collected and returned to the warehouse
Trial chairs which become damaged during the trial period will unfortunately have to be left at the location and will be billed at cost price to the client, so please treat our trial chairs with great care
There is no obligation to purchase after trialling chairs
PLEASE NOTE – if fewer than 5 chairs are purchased after trialling the chairs, a surcharge of $60.00 including GST will be payable by the client to cover costs

To order a Trial Chair
First check your postal code to ensure you are in one of our standard metro delivery areas (see above)

Choose between 1 and 3 trial chairs from our website – www.fastofficefurniture.com.au.
Call one of our friendly staff to order your FREE trial chair/s on 1300 327 963 or email us at sales@fastofficefurniture.com.au

Policy developed:             December 2015
Reviewed:                          December 2016
Reviewed:                          November 2017
Reviewed:                          June 2018
Next Review:                     June 2019