"Everything arrived in excellent time thank you – much appreciated" - November 2021
"Everything has been nothing short of pleasant and excellent" - November 2021
"The tables and chairs have come together great. Thanks you for the great products" - November 2021
"Everything went smoothly. I was very impressed with the customer support team and the communication from order through to delivery... much better than Ikea!" - November 2021
"Thank you. We were very pleased with the desks, your service and the website" - November 2021
"The chairs were received and we're using them now, thank you for such a fantastic service" - November 2021
"After 40 years in business, I don’t think any purchase has run smoother than this one. "Courtesy and professionalism" from our first phone call, through to the delivery guy. Thank you" - November 2021
"Everyone’s communication thus far has been great, so thank you" - November 2021
"Delivery went perfectly and the couches look great" - November 2021
"I just wanted to let you know my experience with your company and click & collect was absolutely amazing. I wish you and your team all the best" - November 2021
"Your company has provided “Outrageously Good Customer Service” - November 2021
"It was a very good experience from start to finish through emails and over the phone" - November 2021
"It was an absolute delight to be treated like a customer, and I feel that your organisation actually cares about its customers" - November 2021
"Excellent on all fronts, well done to the team" - November 2021
"I have just moved back into my new modern office and I'm looking at ordering some more furniture. I have already recommended you to friends and colleagues 10/10" - November 2021
"Absolutely fantastic customer service from liaising with your staff for orders, and then the guys that called to deliver and assemble. All went through like clockwork" - November 2021
"I am happy with our furniture. It looks great. The team in the sales department and the warehouse were very helpful. Nice and quick from start to finish :-) " - November 2021
"Thank you, the chairs arrived and they're great. Also I would thank you team for the excellent and prompt service" - November 2021
"Everything went very smoothly thank you. The guys that put the furniture together were excellent" - November 2021
"Amazing, everything your company said would happen and the time it would happen, happened" - October 2021
"All went smoothly and were happy with the outcome. Thanks again for the service!" - October 2021
"It's fantastic, looks good and works smoothly. I am very happy with this purchase" - October 2021
"Delivered very smoothly yesterday and we love them" - October 2021
"After several days of use we are very happy with the purchase! The chairs are very comfortable and sturdy. Love the Navy colour too! Thank you again for the great product and service" - October 2021
"I LOVE IT !!!! I’m so glad I went with the model you guys sell - its super good quality and the leather padding is real leather!" - October 2021
"I’m so very happy with my purchase. Its bloody awesome!" - October 2021

Fast Office Furniture Pty Ltd

Corporate Social Responsibility Policy

ABN 22 149 408 873

Introduction:
The purpose of this policy is to clarify Fast Office Furniture’s ethical standpoint on factors which affect our environment, nature, people, values, other organisations and our own business practices.

What is Corporate Social Responsibility?
Our Corporate Social Responsibility Policy outlines our efforts to give back to the world as it gives to us.

Policy elements
We want to be a responsible business that meets the highest standards of ethics and professionalism. Our company’s social responsibility falls under two categories: compliance and proactiveness. Compliance refers to our company’s commitment to legality and willingness to observe community values. Proactiveness is every initiative to promote human rights, help communities and protect our natural environment.

Compliance
Legality
Our company will:

Respect the law
Honor its internal policies
Ensure that all its business operations are legitimate
Keep every partnership and collaboration open and transparent

Business ethics
We will always conduct business with integrity and respect to human rights. We will promote:
Safety and fair dealing
Respect toward our consumers, suppliers, colleagues and team members
Anti-bribery and anti-corruption practices
Ensure our suppliers share our values and ethics

Examples of Corporate Social Responsibility
Protecting the environment
Fast Office Furniture recognises the importance of protecting the environment. We will promote recycling where possible and purchase sustainable products to use in our daily tasks.
We encourage all team members to be mindful of their daily practices eg printing and the reduction of the use of single use plastics.
Full details of our position can be found in our Environment Protection Policy on our website – www.fastofficefurniture.com.au

Protecting people
We will ensure that we:

Don’t risk the health and safety of our employees and community.
Avoid impacting negatively on the lives of local and indigenous people.
Support diversity and inclusion.
Use suppliers who share our rejection of all forms of modern slavery ie slave labour, child labour and forced labour
Use suppliers who share our passion for protecting children and all vulnerable people and communities
Request our suppliers assess their own supply chain to ensure they are not unknowingly supporting any of the above practices
Request evidence from our suppliers of their due diligence in this matter, where relevant

Human rights
Fast Office Furniture is dedicated to protecting human rights. We are a committed equal opportunity employer and will abide by all fair labour practices and universally acknowledged best practice as recommended by the Universal Declaration of Human Rights and the United Nations Global Compact . We will ensure that our activities do not directly or indirectly violate human rights in any country (e.g. slave labour, child labour or forced labor). We expect that our suppliers will also treat workers, colleagues and all key stakeholders with dignity and respect.

Proactiveness

Donations and aid
Our company preserves a budget to make monetary donations or donations in kind.
These donations will aim to:

Support charitable organisations such as Bravehearts, The Kids Cancer Council and the RSPCA
Alleviate those in need

Preserving the environment
Apart from legal obligations, our company will proactively protect the environment. Examples of relevant activities include:

Recycling
Conserving energy
Using environmentally-friendly technologies

Supporting the community
Fast Office Furniture will initiate and support community investment. We will provide support to non-profit organizations or movements to promote improvements in their work environment (by donating office furniture) and practices (by donating cash). We commit to utilising the services of Indigenous suppliers wherever possible.

Learning
Our company is committed to the United Nations Global Compact. We’ll readily act to promote our identity as a socially aware and responsible business. As per our usual practice this policy will be shared and reviewed by all staff at least annually in an effort to keep it fluid and relevant.

 

Acknowledgements

United Nations – Ten Principles of the UN Global Compact
Universal Declaration of Human Rights
Workable Resources
Australian Federal Government – Home Affairs
Collaboration with the Fast Office Furniture Team

 

Policy Developed:                  March 2021
Policy Reviewed:                    March 2022

Next Review:                          March 2023