"Everything went fine with the collection and assembly of the chairs. Thanks for the quick turnaround time" - July 2021
"Thank you for your email. We've received our chairs and they're great!" - July 2021
"Everything went well, Sam was amazing, he removed all rubbish and helped put the desks in their place. The desks are perfect. I will definitely be recommending your services" - July 2021
"It all looks beautiful. Thank you very much for making this happen, I'm really happy with my purchase" - July 2021
"Thanks you for the excellent service, and the people at the factory were very helpful. Everything has arrived and we are very happy. Quality of goods excellent. I found this was a no fuss transaction" - July 2021
"The furniture was delivered successfully yesterday. A very smooth process from start to finish and we greatly appreciate all your help along the way. Thanks so much once again!" - July 2021
"The order was great, service and delivery were fast and was as good as I could have hoped for" - July 2021
"Super happy with how everything went and I love the desks" - July 2021
"Everything was delivered by a very courteous courier. Thank you for the delivery updates, it was greatly appreciated" - July 2021
"The first chair was great, so I bought a second one. Your teams process is easy and quick with fast turn around, and the driver was a champion" - July 2021
"Very happy, your Adelaide delivery guy is outstanding" - July 2021
"The service you guys have provided from start to finish has been excellent! We really appreciate all the help and support you have provided" - July 2021
"Perfect thank you, desks added well in my office and appreciate your assistance" - July 2021
"Thank you, all went smoothly and we’re very happy with the desks. Perfect!" - July 2021
"Everything went smoothly. I was a little concerned as I was out of the office. It went so smoothly no one needed to call me to sort anything out, so I'm relieved" - June 2021
"Again, very pleased with the level of service. The delivery driver was amazing too, please pass on the feedback if possible" - June 2021
"The chairs were delivered and look great thanks!" - June 2021
"The desks are great. Great looking and very sturdy construction. Hoping they last for many years" - June 2021
"Very happy with what was delivered thank you" - June 2021
"Once again, great products & service – very pleased" - June 2021
"The desks are great and the chairs are wonderful" - June 2021
"Considering where you are located and where I am, the delivery really was ‘fast’" - June 2021
"I really appreciate your customer service, very good to deal with. Honestly, the customer service in Townsville is really poor so I will certainly be recommending you guys" - June 2021
"I Want to say how good the team has been and the service and installation went off without a hitch. Happy to refer and recommend" - June 2021
"The process was very easy. The chairs are actually very comfy!!" - June 2021
"Everything ran smoothly with delivery of the chairs, no issues at all! We also had great customer service" - June 2021

Fast Office Furniture Pty Ltd

Corporate Social Responsibility Policy

ABN 22 149 408 873

Introduction:
The purpose of this policy is to clarify Fast Office Furniture’s ethical standpoint on factors which affect our environment, nature, people, values, other organisations and our own business practices.

What is Corporate Social Responsibility?
Our Corporate Social Responsibility Policy outlines our efforts to give back to the world as it gives to us.

Policy elements
We want to be a responsible business that meets the highest standards of ethics and professionalism. Our company’s social responsibility falls under two categories: compliance and proactiveness. Compliance refers to our company’s commitment to legality and willingness to observe community values. Proactiveness is every initiative to promote human rights, help communities and protect our natural environment.

Compliance
Legality
Our company will:

Respect the law
Honor its internal policies
Ensure that all its business operations are legitimate
Keep every partnership and collaboration open and transparent

Business ethics
We will always conduct business with integrity and respect to human rights. We will promote:
Safety and fair dealing
Respect toward our consumers, suppliers, colleagues and team members
Anti-bribery and anti-corruption practices
Ensure our suppliers share our values and ethics

Examples of Corporate Social Responsibility
Protecting the environment
Fast Office Furniture recognises the importance of protecting the environment. We will promote recycling where possible and purchase sustainable products to use in our daily tasks.
We encourage all team members to be mindful of their daily practices eg printing and the reduction of the use of single use plastics.
Full details of our position can be found in our Environment Protection Policy on our website – www.fastofficefurniture.com.au

Protecting people
We will ensure that we:

Don’t risk the health and safety of our employees and community.
Avoid impacting negatively on the lives of local and indigenous people.
Support diversity and inclusion.
Use suppliers who share our rejection of all forms of modern slavery ie slave labour, child labour and forced labour
Use suppliers who share our passion for protecting children and all vulnerable people and communities
Request our suppliers assess their own supply chain to ensure they are not unknowingly supporting any of the above practices
Request evidence from our suppliers of their due diligence in this matter, where relevant

Human rights
Fast Office Furniture is dedicated to protecting human rights. We are a committed equal opportunity employer and will abide by all fair labour practices and universally acknowledged best practice as recommended by the Universal Declaration of Human Rights and the United Nations Global Compact . We will ensure that our activities do not directly or indirectly violate human rights in any country (e.g. slave labour, child labour or forced labor). We expect that our suppliers will also treat workers, colleagues and all key stakeholders with dignity and respect.

Proactiveness

Donations and aid
Our company preserves a budget to make monetary donations or donations in kind.
These donations will aim to:

Support charitable organisations such as Bravehearts, The Kids Cancer Council and the RSPCA
Alleviate those in need

Preserving the environment
Apart from legal obligations, our company will proactively protect the environment. Examples of relevant activities include:

Recycling
Conserving energy
Using environmentally-friendly technologies

Supporting the community
Fast Office Furniture will initiate and support community investment. We will provide support to non-profit organizations or movements to promote improvements in their work environment (by donating office furniture) and practices (by donating cash). We commit to utilising the services of Indigenous suppliers wherever possible.

Learning
Our company is committed to the United Nations Global Compact. We’ll readily act to promote our identity as a socially aware and responsible business. As per our usual practice this policy will be shared and reviewed by all staff at least annually in an effort to keep it fluid and relevant.

 

Acknowledgements

United Nations – Ten Principles of the UN Global Compact
Universal Declaration of Human Rights
Workable Resources
Australian Federal Government – Home Affairs
Collaboration with the Fast Office Furniture Team

 

Policy Developed:                  March 2021
Next Review:                          March 2022