"We are very happy with the result. The desks came in quicker than we anticipated which was helpful as we were short of desks. Pricing was also very competitive. Will definitely consider you guys again if we have further requirements" - January 2021
"The furniture is perfect and the installation went very smoothly. We are hoping to purchase from you again very soon. Thank you very much!" - January 2021
"We are really happy with the service and quality of the furniture" - January 2021
"The desks are terrific and the team did a very good job on the install" - January 2021
"Couldn’t be happier! The chairs are a hit with all the staff and the process couldn’t have been smoother from start to finish!" - January 2021
"I can say that I would highly recommended your company. My initial enquiry was by phone and the lady was very courteous, efficient and had great product knowledge" - January 2021
"The tenant loves their new furniture, and as normal delivery and installation ran smoothly. Thank you again for your help!" - December 2020
"We are very happy with our purchases, and are very thankful to you in helping to organise delivery and assembly quickly. Very much appreciated" - December 2020
"Very happy with the service. I was always kept up to date with the progress of my order and delivery information. Thank you" - December 2020
"Customer service has been great. Just set everything up and it’s all working great!" - December 2020
"Excellent communication by your team, prompt response, reasonable prices and timely delivery" - December 2020
"Well done. I will definitely buy more stuff from your company for our two businesses in the near future" - December 2020
"More than happy is my feedback, thanks to the team from me" - November 2020
"The desk dividers have arrived and look and work great, we are very pleased with the purchase. Thank you for great customer service and process" - November 2020
"You did an amazing job, your customer service is fantastic" - November 2020
"I just wanted to commend you on your FANTASTIC furniture specialists. They went above and beyond for us and were incredibly kind and efficient!" - November 2020
"Our new bookcases went together easily. They are stylish and suit our rooms well" - November 2020
"The service was excellent from the young lady who took our order to the truck driver. The furniture arrived on time and the delivery person couldn't have been more professional and friendly" - November 2020
"More than happy with my new chair, I'd like to order a second one!" - November 2020
"Great service and delivery, and install was efficient and of an exceptional standard" - November 2020
"The delivery was smooth as silk. Will definitely recommend you guys for office furniture" - November 2020
"Everything arrived yesterday, the driver was very friendly. Couldn't be happier" - November 2020
"I was very impressed with your company and your customer service. Be assured that I won’t hesitate to recommend your company if the opportunity arises" - November 2020
"The chairs arrived and we are very happy with them thank you. We are very grateful to your team, you've been such a delight to work with and so helpful" - October 2020
"Thank you again for some great service. You and the team have done a great job yet again and I really appreciate it" - October 2020
"Just a quick note of thanks to you and team. The cable baskets and other items arrived today - all in good order. Everything went smoothly and I appreciate your assistance throughout the process" - October 2020

Frequently Asked Questions 

Q. What makes you better than your competitors?

A. We are well known for supplying high quality office furniture at affordable prices. We deliver what we promise and we are there to listen to your queries and to solve any problems. We pride ourselves on providing outstanding customer service before, during and after delivery of your purchase. There is always a friendly voice to listen to any queries at any stage of your project.

Q. I’m having difficulty with the website. It won’t let me select an item

A. Please take a look at our Help Video. If you are still having a problem please call us on 1300 327 863

Q. Is it possible for you to hold a furniture item for me without making a payment?

A. Sorry, we do not offer lay-by services and cannot hold an item for you before you make payment. In special circumstances, we may be able to reserve an item for 24 hours, usually if we are running low on stock.  Please call and ask if you need us to check stock levels before you purchase your items.

Q. Is it possible to buy furniture from you without a credit card?

A. Yes, we have several payment methods in addition to Visa, Master Card and AMEX credit cards.  These include direct bank deposit or paying by cheque.
There is also a ‘pay by pre-paid invoice’ option in the checkout. Simply check this box and we will email you an invoice with our banking information. You can then pay by direct deposit, or pay by credit card over the phone
We also offer Zip Money payment option in the checkout

Q. Is it safe to make payment on your website using my credit card?

A. We employ the highest possible security methods through encryption to make sure your financial transaction is 100% safe and secure. Please see our Security Policy

Q. Do I have to pay GST on top of the prices shown on the website?

A. All our prices are inclusive of GST.

Q. Is there any other way to pay you except online payment?

A. Yes, you can call us and request that we email/post you a tax invoice. You can then make a payment by direct bank deposit or by sending us a cheque.
There is also a ‘pay by pre-paid invoice’ option in the checkout. Simply check this box and we will email you an invoice with our banking information. You can then pay by direct deposit, or pay by credit card over the phone
We also offer Zip Money payment option in the checkout

Q. Do you accept all credit cards?

A. At present, we accept payments made through AMEX, Visa and Master Card.

Q. The furniture items on your website do not meet my requirements. Can I get customized furniture items?

A. Yes, it is possible to get non-standard items custom made according to your requirements. Please feel free to talk to our representative to confirm your requirements and you will be supplied with a quick quote.

Q. Can I get a printed catalogue of your furniture range so as to order after consultation with my employees?

A. Unfortunately not.  Our range is very diverse and we are always sourcing new and exciting products for our customers.  Our full range is available on our website, and this is updated daily.

Q. Is it possible to check your furniture in person before buying?

A. Yes, Fast Office furniture has small showrooms set up in Brisbane, Sydney, Melbourne and Perth where customers are welcome to inspect our range.  Visits are by appointment only, so please call our office on 1300 327 863 to confirm.

Q. Do you deliver to all places in Australia?

A. Yes, we provide deliveries to all locations across Australia, and regularly overseas. Deliveries in metro Brisbane, Sydney, Melbourne and Perth incur the following charges:

$40 – flat pack delivery, $90 – premium delivery and assembly service (includes placement and removal of rubbish). Please use our quick and easy Delivery Cost Calculator located at the top right hand side of each page to check whether your postal code falls into one of our metro areas.  If it doesn’t, please give us a call and we will provide you with a quick and cost-effective quote to your area.

Q. Is it possible to return the order if I do not like the quality?

A. If you are not completely satisfied with the quality or workmanship of your furniture, you can request a replacement or a full refund.  Please see our Warranty, Credit and Refund Policy

Q. What if I have received a damaged or faulty furniture item?

A. If you believe that the item is damaged or it has a faulty construction, you must contact us immediately to report the problem.  We will repair or replace the item with a new one. Please see our Warranty, Credit and Refund Policy

Q. How can I track delivery of my order?

A. It is the policy of Fast Office Furniture to keep our customers informed at all times during purchase and delivery. We send an email soon after placement of your order to let you know which day it will be delivered.  Our drivers will also call half an hour before arriving to give customers some notice.

Q. Can you deliver on weekends?

A. We deliver Monday to Friday – 8:00am to 5:00pm. Unfortunately due to the many variables affecting our truck schedules – traffic, roadworks, delays at installations etc, we are unable to advise a specific delivery time.  However, we will confirm the delivery date and our drivers are happy to give you a call prior to delivery to give notice of their arrival.

Q. Our office is on level 6. Is there any additional cost to deliver to us?

A. No. Our delivery and assembly charges are the same whether we deliver to a ground floor or above ground floor address. We ask that you advise us of the availability of a lift so that we can send additional delivery staff if required.

Q. Do I need to pay extra to insure my new furniture whilst it’s being delivered?

A. No. We offer free shipping insurance on all deliveries, for added peace of mind

Q. I want to buy office furniture for our school, but our policy states that we must receive the goods before we pay for it. Can you help?

A. Payment for our products is generally required before we deliver. However, there are some special circumstances. We understand that some government departments & agencies, schools and educational facilities are not able to make payment before receiving goods. In this instance, please contact us on  1300 327 863  or email us here  [email protected]  to discuss. We may be able to accept a Purchase Order and invoice on delivery with 7 day payment terms..

Private companies are welcome to apply for a 30 day credit account for larger and/or ongoing purchases. Please contact our office for more information