"Everything ran smoothly with delivery of the chairs, no issues at all! We also had great customer service" - June 2021
"Items are exactly what we wanted… and delivery was well communicated, efficient, and friendly" - June 2021
"We were really happy with the service, quick delivery and willingness to change one of the order items" - June 2021
"The whole process was excellent, very professional, and I'm very happy with the new drawer units" - June 2021
"Went together really well and our staff members are extremely happy with the result. Thank you" - June 2021
"Everything ran smoothly. Your staff were very helpful. We are very pleased with the desktops and will likely be returning for more" - June 2021
"Thank you! We are very happy with our desks: the customer service team were very helpful! I would highly recommend. The delivery guys were great! So fast and cleaned up :) great job!" - June 2021
"The white boards arrived safely and have since been installed. We are very happy with the quality and will be in touch for future orders. Thank you again for your help" - June 2021
"I am beyond thrilled with the new furniture. It looks fabulous and so practical as well. The extra storage is such a plus. Many people have stopped by to comment on the new furniture" - May 2021
"Both installers were excellent on the day, punctual, professional, courteous and fast! It made it much easier for us to get back to our working day. They are both a wonderful asset to your company" - May 2021
"Other head teachers in the school are looking to purchase similar furniture for their staff rooms. We highly recommend you to others" - May 2021
"As always we're very happy with the service provided. We've been sourcing our office desks and chairs from you guys for more than 6 years, and we are thankful and grateful for the hassle free and smooth experience" - May 2021
"The service was very prompt, and the furniture was as ordered. We will be ordering some more soon, as some other areas need updating" - May 2021
"The service was great. Arrived quickly and put the credenza in the right place. All good. Great service" - May 2021
"Everything was perfect. Might get a couple more of those blue chairs too!" - May 2021
"The two gentlemen who delivered were very friendly and professional. Install went smoothly and was very fast. Very happy so far" - May 2021
"Everything went smoothly. Great quality furniture, better than we expected" - May 2021
"The desks have just been assembled and we are very happy with the final product. Awesome service & products!" - May 2021
"The chairs arrived assembled and ready to go. The delivery was quick and easy. Thank you very much we are extremely satisfied" - May 2021
"Initially disappointed when there was a couple of days delay with the delivery, however the communication with your office was excellent. The delivery was perfect thank you!" - May 2021
"Everything happened very smoothly. Many thanks for your efforts in getting these tables to us so very quickly" - May 2021
"Everything went really well. The website is easy to navigate and find what you need. The delivery driver was excellent and respectful, and he called prior as a warning which was great" - May 2021
"I am pleased with your prompt service, impressive indeed" - May 2021
"Another Happy Customer!" - April 2021
"I am so pleased with the delivery and the products. We will definitely purchase from you again!" - April 2021
"I have already recommended you to others in the office building. Thanks for checking in!" - April 2021

Frequently Asked Questions 

Q. What makes you better than your competitors?

A. We are well known for supplying high quality office furniture at affordable prices. We deliver what we promise and we are there to listen to your queries and to solve any problems. We pride ourselves on providing outstanding customer service before, during and after delivery of your purchase. There is always a friendly voice to listen to any queries at any stage of your project.

Q. I’m having difficulty with the website. It won’t let me select an item

A. Please take a look at our Help Video. If you are still having a problem please call us on 1300 327 863

Q. Is it possible for you to hold a furniture item for me without making a payment?

A. Sorry, we do not offer lay-by services and cannot hold an item for you before you make payment. In special circumstances, we may be able to reserve an item for 24 hours, usually if we are running low on stock.  Please call and ask if you need us to check stock levels before you purchase your items.

Q. Is it possible to buy furniture from you without a credit card?

A. Yes, we have several payment methods in addition to Visa, Master Card and AMEX credit cards.  These include direct bank deposit or paying by cheque.
There is also a ‘pay by pre-paid invoice’ option in the checkout. Simply check this box and we will email you an invoice with our banking information. You can then pay by direct deposit, or pay by credit card over the phone
We also offer Zip Money payment option in the checkout

Q. Is it safe to make payment on your website using my credit card?

A. We employ the highest possible security methods through encryption to make sure your financial transaction is 100% safe and secure. Please see our Security Policy

Q. Do I have to pay GST on top of the prices shown on the website?

A. All our prices are inclusive of GST.

Q. Is there any other way to pay you except online payment?

A. Yes, you can call us and request that we email/post you a tax invoice. You can then make a payment by direct bank deposit or by sending us a cheque.
There is also a ‘pay by pre-paid invoice’ option in the checkout. Simply check this box and we will email you an invoice with our banking information. You can then pay by direct deposit, or pay by credit card over the phone
We also offer Zip Money payment option in the checkout

Q. Do you accept all credit cards?

A. At present, we accept payments made through AMEX, Visa and Master Card.

Q. The furniture items on your website do not meet my requirements. Can I get customized furniture items?

A. Yes, it is possible to get non-standard items custom made according to your requirements. Please feel free to talk to our representative to confirm your requirements and you will be supplied with a quick quote.

Q. Can I get a printed catalogue of your furniture range so as to order after consultation with my employees?

A. Unfortunately not.  Our range is very diverse and we are always sourcing new and exciting products for our customers.  Our full range is available on our website, and this is updated daily.

Q. Is it possible to check your furniture in person before buying?

A. Yes, Fast Office furniture has small showrooms set up in Brisbane, Sydney, Melbourne and Perth where customers are welcome to inspect our range.  Visits are by appointment only, so please call our office on 1300 327 863 to confirm.

Q. Do you deliver to all places in Australia?

A. Yes, we provide deliveries to all locations across Australia, and regularly overseas. Deliveries in metro Brisbane, Sydney, Melbourne and Perth incur the following charges:

$40 – flat pack delivery, $90 – premium delivery and assembly service (includes placement and removal of rubbish). Please use our quick and easy Delivery Cost Calculator located at the top right hand side of each page to check whether your postal code falls into one of our metro areas.  If it doesn’t, please give us a call and we will provide you with a quick and cost-effective quote to your area.

Q. Is it possible to return the order if I do not like the quality?

A. If you are not completely satisfied with the quality or workmanship of your furniture, you can request a replacement or a full refund.  Please see our Warranty, Credit and Refund Policy

Q. What if I have received a damaged or faulty furniture item?

A. If you believe that the item is damaged or it has a faulty construction, you must contact us immediately to report the problem.  We will repair or replace the item with a new one. Please see our Warranty, Credit and Refund Policy

Q. How can I track delivery of my order?

A. It is the policy of Fast Office Furniture to keep our customers informed at all times during purchase and delivery. We send an email soon after placement of your order to let you know which day it will be delivered.  Our drivers will also call half an hour before arriving to give customers some notice.

Q. Can you deliver on weekends?

A. We deliver Monday to Friday – 8:00am to 5:00pm. Unfortunately due to the many variables affecting our truck schedules – traffic, roadworks, delays at installations etc, we are unable to advise a specific delivery time.  However, we will confirm the delivery date and our drivers are happy to give you a call prior to delivery to give notice of their arrival.

Q. Our office is on level 6. Is there any additional cost to deliver to us?

A. No. Our delivery and assembly charges are the same whether we deliver to a ground floor or above ground floor address. We ask that you advise us of the availability of a lift so that we can send additional delivery staff if required.

Q. Do I need to pay extra to insure my new furniture whilst it’s being delivered?

A. No. We offer free shipping insurance on all deliveries, for added peace of mind

Q. I want to buy office furniture for our school, but our policy states that we must receive the goods before we pay for it. Can you help?

A. Payment for our products is generally required before we deliver. However, there are some special circumstances. We understand that some government departments & agencies, schools and educational facilities are not able to make payment before receiving goods. In this instance, please contact us on  1300 327 863  or email us here  [email protected]  to discuss. We may be able to accept a Purchase Order and invoice on delivery with 7 day payment terms..

Private companies are welcome to apply for a 30 day credit account for larger and/or ongoing purchases. Please contact our office for more information